Quality Improvement is a management program for improving the quality of operations. It is the application of a quality management system in managing a process to achieve maximum customer satisfaction at the lowest overall cost to the organization while continuing to improve the process.
A Quality Management Plan
(QMP) is a document that describes an organization's system in terms of its organizational structure, policy and procedures, staff functional responsibilities, lines of authority, and interfaces for those planning, implementing, documenting, and assessing all activities conducted.
A Quality Management System
is that aspect of the overall system of the organization that determines and implements the quality policy; the system that includes strategic planning, allocation of resources
, and other activities (e.g., planning, implementation, documentation, and assessment
) pertaining to the quality system
The Quality System
is a structured and documented framework of an organization for its planning, implementing, documenting, and assessing work performed and for carrying out required procedures and activities for ensuring satisfaction in its work processes, products
, and services.
A Quality System Assessment
(QSA) is a documented activity performed to verify, by examination and evaluation of objective
evidence, that the required organizational elements
have been developed, documented, and effectively implemented in accordance with specified requirements.
is the value
of an attribute
indexing a specified proportion of a population distribution
or distribution function. Quartiles (25th, 50th, and 75th percentiles), the median
The Quantitation Limit
is the level above which numerical results may be obtained with a specified degree of confidence; the minimum concentration
of an analyte, or category of analytes, in a specific matrix
that can be identified and quantified above the method detection limit
and within specified limits of precision
during routine analytical operating conditions.
A quorum is minimum number of people who must be present before a specified event can commence (for Congress to vote, at least half the members must be present).
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